pbc88 Privacy Policy

1 Introduction and Scope

pbc88 is an online gaming and betting platform operated for users in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This privacy policy sets out what data we collect, how we process it, and under what circumstances we share it with third parties.

This policy applies to the pbc88bet.cam website, mobile applications, and all our digital services. If you want to learn more about pbc88, you will find further information about the platform's background and goals there. This policy has been drawn up in accordance with applicable laws in Bangladesh and international data protection standards.

Please read this privacy policy carefully before registering or using our services. If you object to any condition stated in this policy, please refrain from using our services and contact us.

2 Types of Data We Collect

pbc88 collects various types of data to operate its services smoothly. The data collected falls into two main categories:

2.1 Personally Identifiable Information

During account registration and management, we collect the following information:

• Full name (as shown on national ID or passport)
• Date of birth (for age verification)
• Mobile number and email address
• Mailing address
• National ID or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay or bank account details)

2.2 Automatically Collected Data

When you browse or use our platform, certain data is collected automatically through technical means:

• IP address and device type
• Browser type and version
• Operating system
• Website usage time and session data
• Pages visited and click patterns
• Login and logout times

3 How We Collect Data

pbc88 collects data through the following methods:

• Registration Form: Information you voluntarily provide when opening an account.
• Identity Verification Process (KYC): Documents required to activate your account or to withdraw above a certain limit.
• Payment Transactions: Data received through the payment gateway during deposits and withdrawals.
• Cookies and Tracking Technologies: Data collected automatically when you visit the website.
• Live Chat and Email Support: Information you provide during customer service communications.
• Gaming Activity: Data relating to bets, wins, losses, and game history.

4 Purpose of Data Use

We use collected data only for the purposes listed below, and no unauthorised use is made beyond these:

4.1 Service Operation and Improvement

• Creating, managing, and verifying your account
• Processing deposit, withdrawal, and bonus transactions
• Recording and analysing gaming activity
• Identifying and resolving technical issues on the platform
• Testing new services and features

4.2 Security and Fraud Prevention

• Detecting unauthorised access to accounts
• Preventing multiple accounts and fraudulent activity
• Conducting anti-money laundering (AML) checks
• Ensuring age verification (21+ age requirement)

4.3 Customer Service and Communication

• Providing support via live chat and email
• Sending important account-related notifications
• Informing you about promotional offers and bonuses (with your consent)
• Providing notice of policy changes

5 Sharing Data with Third Parties

pbc88 never sells your personal data or rents it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

5.1 Service Provider Partners

Technology partners connected to our platform, payment processors (bKash, Nagad, Rocket, Upay and banking infrastructure), and game studios are entitled to limited data for the purpose of operating services. These partners operate under strict confidentiality agreements and may only use the data received for the specific purpose stated.

5.2 Legal Obligations

We may be required to disclose data in response to a court order, a lawful request from an investigative authority, or the requirements of applicable law. In such circumstances we provide only the information necessary to fulfil the legal requirement.

5.3 Change of Business Entity

If there is any change in the ownership or operation of pbc88, the collected data may be transferred to the new entity. However, that new entity will also be bound by the obligations of this privacy policy.

6 Cookies and Tracking Technologies

pbc88 uses cookies and similar technologies to improve the user experience and ensure platform security.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytical Cookies: Collect statistics to understand which parts of the website are used most.
• Marketing Cookies: Used to deliver relevant content based on your interests.

6.2 Cookie Controls

You can disable cookies other than essential cookies from your browser settings. Please note, however, that disabling certain cookies may cause some website features to not work correctly.

7 Data Storage and Security

To ensure the security of your personal data, pbc88 follows internationally recognised technologies and practices.

7.1 Security Measures

• All data transfers are encrypted using SSL (Secure Sockets Layer) technology.
• Sensitive data stored in databases is protected with AES-256 encryption.
• Regular security audits and vulnerability assessments are conducted on servers.
• Staff access to data is controlled according to role (Role-Based Access Control).
• Automated systems are active to detect suspicious activity.

7.2 Data Retention Period

Data collected while your account is active is retained throughout that period. Even after an account is closed, certain data may be retained for a specified period if required for legal obligations, dispute resolution, or fraud investigations. Once that period ends, the data is securely deleted or anonymised.

8 Special Protection of Payment Data

Financial transaction data is the most sensitive. When depositing or withdrawing via bKash, Nagad, Rocket, Upay, or bank transfer at pbc88, we ensure the following:

• Payment transactions are completed entirely through encrypted connections.
• We never store your mobile banking PIN or password.
• Payment-related data is used only for transaction verification and dispute resolution.
• Suspicious financial activity is monitored by automated systems.

For details on deposit and withdrawal rules, please see our Terms and Conditions page.

9 User Rights

As a pbc88 user, you have the following rights over your own data:

9.1 Right to Access

You may ask us at any time what data we have collected about you and for what purpose it is being used. To make such a request, contact our support team.

9.2 Right to Correction

If your account holds incorrect or outdated information, you may have it corrected. Most information can be updated by yourself from account settings. For corrections in special cases, seek assistance from support.

9.3 Right to Close Your Account

You may request permanent closure of your pbc88 account at any time. When an account is closed, your active data is deleted; however, some data may be retained for a specified period under legal retention obligations.

9.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or notifications, you may cancel your subscription from account settings or submit a request to support. However, essential account notifications (transaction confirmations, security alerts) cannot be turned off.

10 Protection of Minors

pbc88 is a gaming platform for adults. No person under the age of 21 may use this platform. We take the following steps:

• Date of birth is verified at registration.
• Proof of age is verified during the KYC process.
• If a user is found to be under 18 or 21 years of age, their account will be closed immediately.
• No information is collected or stored from minors.

For detailed guidelines on responsible gaming and age policy, please read our Responsible Gaming Guidelines page.

11 Policy Changes

pbc88 may update this privacy policy from time to time due to service improvements, technical changes, or legal requirements. In the event of changes:

• The updated date will be noted at the top of the policy.
• For significant changes, a notice will be sent to your registered email or mobile number.
• Continued use of the platform after changes are made will be considered acceptance of the new policy.
• If you have any objections, please contact us before the changes take effect.

If you have questions about a previous version of this policy, our support team is ready to help.

12 Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 direct chat support — click the chat button at the bottom right of the website.
• Email: [email protected]

For common queries, answers to many questions are already available on our FAQ page.

Our support team is able to assist in both Bengali and English.